Returns & Exchanges

At DR.DENT, we want you to be completely satisfied with your smile; if you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the unused items in their original dental-grade packaging to prevent damage during transit, including your printed return form inside.

3

Ship the Items

Affix the provided shipping label to your parcel and drop it off at your nearest authorized courier location for tracked delivery back to our warehouse.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing